Creating a Microsoft Outlook Auto Reply rule is a feature
that is accessible through Exchange and Outlook. This feature allows you to
notify anyone sending you e-mail that you are out of the office,
both inside the GTU and External email recipients. So,
if you need to notify senders outside the GTU, use this method!
When someone sends you an e-mail, the Out of Office
Assistant automatically responds to the e-mail with a message indicating that
you are away from the office. The notice can display any text that you choose to
send; including the dates and times you are out of the office and any additional
information, such as who to report to with questions.
Note: Unlike Outlook's Out of Office Assistant, which remembers which senders it Auto Replied to, creating an Auto Reply rule within Outlook will repeatedly send a message back to the sender for every message they address to you!
Configuring an Auto Reply rule in Outlook 2003/ Outlook 2007
- Open
Outlook
- Go to Tools, then select Rules and
Alerts..
- Select New Rule
- Select Start from a blank rule and click
NEXT>
- Check off where my name is in the To or Cc box and click
NEXT>
- Check off have server reply using a specific
message
- In the bottom box, click the underlined link a specific
message
- A blank email form will pop up; this will be your Auto Reply template that
your senders will receive. Simply fill out the subject line and message body
with the information you want your message to say while you are away. When you
are done, click Save and Close, then click NEXT>
twice.
- Make sure the Turn on this rule box is checked, and click
FINISH and then OK.
To turn off your Auto Reply rule when you return, simply open the
Rules and Alerts box from previous steps 1 & 2, and uncheck
your Auto Reply rule. Click OK.
Out of Office replies and external emails -
security guidance.
As external emails now receive an out of office reply, your absence details will be accessible to third parties outside of the GTU. Theoretically, this information in the out of office reply could be cross referenced with information, publicly available, to determine personal details associated with the email address, such as phone numbers, home addresses and so on.
We recommend the following when composing an out of office reply:
-
Never say specifically you are going on holiday
-
Never include your home address
-
Never include personal contact details, such as home phone number, mobile number etc
-
Keep the information generic, and whenever possible, redirect enquiries to a colleague.
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